Front desk is open 24/7. In case of check-in after 11:00 PM, guests should inform the hotel in advance and get check-in instructions. Contact information can be found on the booking confirmation. The number of extra beds depends on the room category. Guests must take a look at the information about the size of the selected room. Service animals are exempt from fees. The daily Destination Fee includes the following: High Speed Wi-Fi throughout the hotel’s guest rooms and public spaces for unlimited devices. Tour the city or enjoy an excursion on Caza Cruiser bikes – complimentary for up to four hours (non-electrical). Unlimited times during the stay. But the 4-hour time lets other guests use the bikes. The bikes do have locks and bike helmets are available. Morning Lavazza Coffee and Mighty Leaf Tea is available from 07:00 AM to 10:00 AM. Early check-in at 12:00 PM based on availability. Parking until 06:00 PM on the day of check-out (with paid parking). Access to year round outdoor heated pool and sun deck. Access to the Game Zone – indoor and outdoor games. Access to our 24-hour fitness center. Yoga mats. Two collapsible water pouches and access to Flo water Stations. Printing services. Local and toll-free calls. San Francisco postcards – postage is on the hotel. Evening milk and cookies hour in the lobby by the front desk. The hotel will pre-authorize guests' cards for incidental charges. If there are no additional charges during the stay, the amount that has been held on the card at the time of check-out will be released and usually returned to guests' account within 7-10 business days.