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Loews Portofino Bay Hotel at Universal Orlando

5601 Universal Blvd, Orlando
13.3 km from the centre

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Facilities and services

About the hotel

Loews Portofino Bay Hotel at Universal Orlando is located within the Universal Orlando complex. The hotel is designed to evoke the atmosphere of the Italian coastal town of Portofino. Guests can reach the theme parks via a complimentary water taxi.

The property features an open-air waterfront plaza, three swimming pools, and relaxation areas. On-site restaurants serve Italian cuisine and a variety of other dishes.

Guests receive complimentary Universal Express Unlimited access for Universal Studios Florida and Universal Islands of Adventure. This access applies to select attractions and requires a valid theme park ticket; the benefit does not extend to Universal Volcano Bay or Universal Epic Universe. Guests also enjoy Early Park Admission, allowing entry to one of the theme parks up to one hour before the general public.

The hotel offers a range of guest rooms and suites designed for relaxation after a long, action-packed day. Amenities include an alarm clock, shower, TV, minibar, bathrobe, and slippers. Please note that not all amenities are available in every room.

Property policies

Check-in and check-out

Check-in from 16:00

Check-out until 11:00

Extra beds

Extra bed available: US$39 per guest per night

Payment methods

VisaJCBMastercardAmerican ExpressDiners ClubCash

Deposit

Deposit: US$200 per room per night
Pet deposit: US$147 per room per stay

Pets

Pet charge: US$147 per room per stay

Children

Children aged 0–17: free, extra bed available

Important information

Front desk is open 24/7. Possible late check-in before 12:00 AM. Guests must be 21 years of age to book a hotel room and provide proper identification upon check-in. Early Park Admission is provided, allowing access to one of the Universal theme parks up to one hour before other visitors. Complimentary Universal Express Unlimited access is provided at Universal Studios Florida and Universal Islands of Adventure. Complimentary transportation is available by shuttle bus and water taxi. A dedicated walking path to Universal Studios Florida and Universal Islands of Adventure is provided. Room key charging is available for purchases at Universal shops, with complimentary merchandise delivery to the hotel. Priority seating is available at select restaurants.

Know Before You Go

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Self parking fee: USD 27.00 per night
  • Valet parking fee: USD 36.00 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Rollaway bed fee: USD 25 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

General information

Year built / renovated
1999 / 2013
Number of rooms
750 rooms
Electricity
120 V / 60 Hz
Plug types: A, B