Front desk is open 24/7. In case of check-in after 11:00 PM, guests should inform the hotel in advance and get check-in instructions. Contact information can be found on the booking confirmation. Information about the type of meals included in the price is indicated in the rate details. Chargeable parking available on the premises. In addition to the cost of parking, a tax is added. Upon check-in, guests will be required to give a credit card details for incidental guarantee. The deposit for drinks is USD 300.00. Electric car charging points are available for additional fee. Bowling is also available for an additional fee. Early Park Admission is provided, allowing access to one of the Universal theme parks up to one hour before other visitors. Complimentary shuttle bus transportation is available. A dedicated walking path to Universal Volcano Bay is provided. Room key charging is available for purchases at Universal shops, with complimentary merchandise delivery to the hotel.