Please note that a surcharge may apply for UAE residents upon arrival. Mandatory gala dinner fees may apply at UAE hotels. Guests should contact the hotel directly for more information. Front desk is open 24/7. Main Building refurbishment: The refurbishment of the guest rooms and suites in the Main Building is scheduled to be completed by 30 November 2026. The renovated rooms are expected to start accommodating guests from December 2026. The resort remains open: During the refurbishment, the Villa Collection remains in operation. The lobby and reception, restaurants, bars, swimming pools and other facilities remain available. Dining: Turquoise serves breakfast, lunch and dinner daily; L'Olivo and Toro Loco are open for à la carte dinner; Orient is scheduled to reopen in December; SOL Bar and Pool is open until 10:00 PM; poolside snacks are available. Swimming pools: Six pools remain available, including the main saltwater pool; the Family Pool is undergoing enhancements, while the other family pools remain open. X Lounge: Open daily from 01 October 2026 with live music. Rixy Kids Club: From 18 September 2026, the club has been relocated to the 1st floor of the Main Building; activities and entertainment continue. New Rixy Kids Club: Completion is scheduled for February 2027. The renovations are part of the resort's modernization program. The hotel takes measures to minimize possible inconvenience, but reserves the right to change the opening hours and availability of restaurants, bars and other infrastructure if necessary. An extra bed for children under 12 years old is free of charge, subject to availability at the time of arrival. Deposit: BB — AED 500.00 per room per day; HB/FB — AED 250.00 per room per day; AI — AED 500.00 per room per week. Fee for buffet breakfast is approximately from AED 110.00 to AED 130.00 for adults, and from AED 55.00 to AED 65.00 for children. For Christmas and New Year's Eve dinners, guests may be charged separately at the hotel. The hotel features the X Lounge entertainment center. The X Lounge is 2400 sq. m in size. The recreation area can accommodate up to 500 guests. The X Lounge offers evening entertainment, including live music and performances. The hotel only offers an Ultra All-Inclusive option. A la carte reservations are only valid for guests staying a minimum of two nights or more and not available on a check-in and check-out day. Additional charges will be applied for certain premium alcoholic beverages, shisha service, water sport, shops in the hotel, and treatments in the spa. The timetable of sporting, day time and evening entertainment, and Rixy Kids Club activities may vary and are subject to change or cancellation due operational cases or weather conditions and commitment. After check-out, guests are no longer entitled to use the resort’s facilities and if guests wish to stay longer at the hotel’s premises, additional charges apply. All rooms and suites are strictly non-smoking. The dress code in all our a la carte restaurants is Smart Casual. Gentlemen are requested to wear full-length trousers, elegant jeans or tailored shorts, and closed shoes. Slippers or sandals are not allowed in our a la carte restaurants. When attending Exclusive Sports Club classes, guests should bring their own towel and be in the activity area 5 minutes in advance. The Exclusive Sports Club age limit is 16 years of age and older. The Exclusive Sports Club for kids age limit is 4 to 12 years old. The hotel reserves the right to change restaurant operational hours and entertainment program without prior notice. Age limit: Alcohol is only served to guest 18 years old and above Exclusive Sports Club minimum age requirement is 16 years old and above Rixy Kids Club age limit is 4 to 12 years old Teens Club age lımıt ıs 10 – 17 years old The Spa minimum age requirement is 16 years old and above.