Please note that a surcharge may apply for UAE residents upon arrival. Mandatory gala dinner fees may apply at UAE hotels. Guests should contact the hotel directly for more information. Front desk is open 24/7. The hotel will be opening the Shoffee Lounge as a dedicated sitting area for travel agent reps to comfortably meet and assist their guests. Please note that this space is intended solely as a meeting area. Kindly be advised that no food or beverage service will be available in the lounge. Timing: from 10:00 AM to 05:00 PM. Effective September 15th 2025 all Tour Guide meetings are relocated from Al Dana Meeting Room to Shofee Lounge, both of them located on the 9th floor of the main building. Al Dana Meeting Room is no longer accessible for Tour Guides. Shofee Lounge operational Lounge: 09:00 AM to 04:00 PM daily including weekends. Exclusive NightClub is closed until further notice. There is a construction site next to the hotel. Guests need to coordinate their arrival time in advance. City tax is AED 20.00 per room per night, if guests book a family room which is 2 interconnecting rooms the city tax will be AED 40.00 per room per night. The following fees and deposits are charged by the hotel at the time of service, at check-in, or at check-out.    Deposit: BB — AED 150.00, HB — AED 100.00, FB — AED 100.00, AI — AED 100.00 per room per night.      Fee for transferring a child up to 3 years old from, to the airport: is free, one-way.               Extra bed for children under 12 years: AED 42.00 per day. No extra bed is available in the Guest Room Pool View and Guest Room Sea View rooms. Early check-in, late check-out is available for a fee and subject to availability. Contact information is provided in the booking confirmation. The hotel can provide a video guide on the route from the arrivals area at Dubai Airport to the bus stop. During the Ramadan period, there are special meal arrangements at the hotel. For details, guests can contact the hotel. Contact information can be found in the booking confirmation. From June 29 to August 2: Al Marjan (All-Day Restaurant): Open daily for breakfast, lunch, and dinner Vespa (Italian Restaurant): Open for lunch and dinner (closed Tuesdays and Wednesdays) Sanchaya (Asian Restaurant): Lunch: Open Tuesdays, Wednesdays, and Saturdays Dinner: Open daily (closed Sundays and Mondays) Friday Dinner: à la carte menu not available (Tipsy Tempura Night Brunch is not included in any package) Pool Bars and Beach Bar: Open daily from 10:00 AM to sunset Anchor Bar: Open daily from 06:00 PM to 01:00 PM Additional openings for sports broadcasts/games as needed (including the FIFA World Cup) Lobby Bar: Open daily from 6:00 PM to midnight Islander's Coffee Shop: Open Friday to Sunday from 09:00 AM to 06:00 PM Shofee: Closed Meze & Brasserie (Turkish and French Restaurant): Closed Beach: Open daily, 09:00 AM to 07:00 PM Pools: Open daily (except the Back Chalet pool, which may be closed depending on the building) Waterpark and Tarzan Boat: Open daily Chuckles Kids Club: Open daily, 10:00 AM to 10:00 PM Paddle Court: Open daily, 07:00 AM to 08:00 PM Fitness Center: Open 24 hours August 3rd to August 30th: Al Marjan (All-Day Restaurant): Open daily for breakfast, lunch, and dinner Vespa (Italian Restaurant): Open for lunch and dinner (closed on Mondays) Sanchaya (Asian Restaurant): Lunch: Open on Mondays and Saturdays Dinner: Open daily (closed Sundays) Friday dinner: à la carte menu not available (Tipsy Tempura night). Brunch (not included in any package) Meze Restaurant: Open for dinner (closed Tuesdays and Wednesdays) Pool Bars and Beach Bar: Open daily from 10:00 AM to sunset Anchor Bar: Open daily from 06:00 PM to 01:00 PM Additional openings during sporting events as needed Lobby Bar: Open daily from 06:00 PM to midnight Islander's Coffee Shop: Open Friday through Sunday from 09:00 AM to 06:00 PM Shofee: Closed Brasserie (French Restaurant): Closed Beach: Open daily from 09:00 AM to sunset Pools: Open daily (except Back Chalet pool, which may be closed depending on the building) Waterpark and Tarzan Boat: Open daily Chuckles Kids' Club: Open daily from 10:00 AM to 10:00 PM Padelaide Court: Open daily from 07:00 PM to 08:00 PM Fitness Center: Open 24 hours