Please note that a surcharge may apply for UAE residents upon arrival. Mandatory gala dinner fees may apply at UAE hotels. Guests should contact the hotel directly for more information. Front desk is open 24/7. Adult Pool and Sandcastle Kids’ Clubare currently undergoing a thoughtful refresh, with works expected to continue until 31 July, 2026. During this period, an alternative adults-only facility will be available at Outdoor Lap Pool, while a temporary Indoor Kids’ Activity Area has been arranged for younger guests. The temperature-controlled Indoor Lap Pool and Family Pool remain fully operational throughout this time. While some construction activity may be visible in select areas, the resort remains fully operational. Some areas of the hotel will be closed for renovations from April 12, 2026. The beach is only accessible to guests over 21 years of age. Pool access available from 10:00 AM to 7:30 PM. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets and no service animals are allowed at this property. Children under 18 years old are not allowed in the fitness facility or spa tub without adult supervision. Guests under 18 years old are not allowed in the swimming pool. For Christmas and New Year's Eve dinners, guests may be charged separately at the hotel. The St. Regis Dubai, The Palm does not provide airport transfers.