Please note that a surcharge may apply for UAE residents upon arrival. Mandatory gala dinner fees may apply at UAE hotels. Guests should contact the hotel directly for more information. Front desk is open 24/7. Children up to 11 years old are accommodated in rooms with parents using existing beds. This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. The credit card used to book the reservation must be presented by the cardholder at check-in. Pets not allowed. Late check-out is available for a fee (subject to availability). Extra-person charges may apply and vary depending on property policy. Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges. Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed. This property accepts credit cards, debit cards, and cash. Safety features at this property include a fire extinguisher, a security system, and a first aid kit. Pool access available from 09:00 AM to 08:00 PM. Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation. Parking height restrictions apply. Children under 18 years old are not allowed in the spa without adult supervision. For Christmas and New Year's Eve dinners, guests may be charged separately at the hotel.