Please note that a surcharge may apply for UAE residents upon arrival. Mandatory gala dinner fees may apply at UAE hotels. Guests should contact the hotel directly for more information. Front desk is open 24/7. There is no front desk at this property. To make arrangements for check-in guests need to contact the property at least 72 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their passport before arrival. If guests are planning to arrive after 12:00 PM, they need to contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email within 5 days before arrival with special check-in instructions and smart lock details. The host will greet guests on arrival. A virtual front desk provides assistance to guests. Guests are recommended to download the property's mobile app before check-in. Information provided by the property may be translated using automated translation tools.