Please note that a surcharge may apply for UAE residents upon arrival. Mandatory gala dinner fees may apply at UAE hotels. Guests should contact the hotel directly for more information. Front desk is open 24/7. In case of arrival after 12:00 AM guests should notify the hotel in advance and receive check-in instructions. Contact information can be found on the booking confirmation. Tapasake restaurant and pool are temporarily closed for renovation. Guests have access to discounts at Drift Beach Club and Baoli Beach Club. A complimentary daily shuttle service is available starting 1 October. The shuttle provides transportation to Drift Beach Club, Baoli Beach Club, and Dubai Mall. NOBU One Za’abeel will open in December. The Longevity Hub by Clinique La Prairie is on site. The Hub offers diagnostic services, longevity consultations, and wellness treatments. The Infinity Pool is located on Level 27. It offers an adults-only environment and features views of Dubai’s skyline, along with all-day poolside dining and beverage service. Access is reserved exclusively for in-house guests of the property. Guests can request detailed information regarding operating hours, age policy, access guidelines, and other important details at the hotel using the contact information provided in the booking confirmation. The Garden Pool will be unavailable from 24 August to 3 September 2026 due to scheduled maintenance. During this period, the hotel is providing access to alternative pool and leisure options: - Infinity Pool at The Link: Guests who are 16 years and older may continue to use the Infinity Pool. - One&Only Royal Mirage: Families with children aged 15 and under can take advantage of a complimentary shuttle service to One&Only Royal Mirage, which offers family-oriented pool facilities. - Aquaventure World: Between 21 and 23 August 2026, an extra complimentary shuttle will be available to Aquaventure World at Atlantis The Palm, with preference given to families with children. All transportation, bookings, access to Aquaventure World will be arranged by the Concierge Team.