Please note that a surcharge may apply for UAE residents upon arrival. Mandatory gala dinner fees may apply at UAE hotels. Guests should contact the hotel directly for more information. Front desk is open 24/7. Babysitting services are no longer available. The window is subject of availability and cannot be guaranteed. Also, the window cannot be opened either way due to their muncipality rules. This property offers transfers from the airport, surcharges may apply. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. The property has connecting rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets and no service animals are allowed at this property. On 31.12.2025 accommodation is provided only on the basis of breakfast, even if accommodation is booked on the basis of half and full board. 31.12.2025 mandatory surcharge for New Year's Eve dinner: Gala dinner with soft drinks — AED 250.00 per guest. Festive dinner with regular alcoholic drinks — AED 350.00 per guest. Gala dinner with premium alcoholic beverages — AED 450.00 per guest.