Please note that a surcharge may apply for UAE residents upon arrival. Mandatory gala dinner fees may apply at UAE hotels. Guests should contact the hotel directly for more information. Front desk is open 24/7. The hotel does not have a front desk, guests must contact the hotel in advance with their arrival time. Contact details can be found on the booking confirmation. Transfers from the airport are available, surcharges apply; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Pool access available from 08:00 AM to 08:00 PM. No pets and no service animals are allowed at this property. For Christmas and New Year's Eve dinners, guests may be charged separately at the hotel. The city tax of AED 20.00 is charged per room per night, if there are 2 rooms in the room category, for example Family Quadruple room, then the tax will be AED 40.00 per room per night, if there are 3 rooms in the room category, then the tax will be AED 80.00 per room per night, the tax increases with the amount of rooms. The 4-Bedrooms Residential Suite with balcony has 5 rooms and requires a tax of AED 100.00 per night. During the Ramadan period, there are special meal arrangements at the hotel. For details, guests can contact the hotel. Contact information can be found in the booking confirmation. The swimming pool on the 19th floor is closed for maintenance until September 30. During this period, guests may use the family pool on the mezzanine floor, which remains fully operational.