Please note that a surcharge may apply for UAE residents upon arrival. Mandatory gala dinner fees may apply at UAE hotels. Guests should contact the hotel directly for more information. Front desk is open 24/7. If guests arrive after 10:00 PM, they should notify the hotel in advance and receive check-in instructions. The hotel is located on an island. Guests should contact the hotel in advance to find out the transfer schedule. Contact information is provided on the booking confirmation. There is a parking space for guests arriving by private transport. The parking lot is a public paid RTA parking lot. The hotel is pleased to provide shuttle buses that will run approximately every 20 minutes to take guests from the parking lot to the pier and back. The last bus departs from the parking lot 15 minutes before each boat trip. A shuttle bus to return to the parking lot will depart from the pier opposite the Jetty station. The hotel is intended for adults over 18 years old only, music plays late in the common areas, and there is a swimming pool on site. It is forbidden to buy food and drinks outside the hotel on the island. The location of the boat dock has been moved from the Dubai Water Canal Marine Station to the Sheikh Zayed Road Marine Transport Station. Schedule: Sheikh Zayed Road Marine Transport Station – Island: 10:00 AM, 12:15 PM, 02:15 PM, 06:15 PM, 08:15 PM, 10:15 PM, and on weekends only also 01:30 AM. Island – Sheikh Zayed Road Marine Transport Station: 09:00 AM, 11:00 AM, 01:00 PM, 05:00 PM, 07:15 PM, 09:00 PM. Guests are required to book arrival and departure times in advance and be at the pier 10 minutes before the ship departs. To board a ship, guests must have an e-mail or a screenshot of the booking at hand, as well as information about the booking of the ship. A valid passport, UAE Resident ID or national identity card for citizens of the Persian Gulf countries is required for the trip. National identity cards of the Persian Gulf countries are unacceptable to citizens of different countries, and digital or paper copies will not be accepted. If possible, guests will be able to choose the departure time of the return boat at the concierge desk in the lobby.