Please note that a surcharge may apply for UAE residents upon arrival. Mandatory gala dinner fees may apply at UAE hotels. Guests should contact the hotel directly for more information. Front desk is open 24/7. This property offers transfers from the airport; surcharges may apply. Guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation. One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. No pets and no service animals are allowed at this property. Construction is underway at a neighboring building and there may be noise disturbance from the construction work. Alcohol is not served or permitted at this property. The swimming pool at the property will be temporarily closed for essential maintenance and improvements until 6 August 2026. In the meantime, guests are offered access to the swimming pools at Al Khoory Atrium Hotel in Al Barsha and Al Khoory Courtyard in Al Qouz. Both properties are located nearby and provide similar-sized pools, complete with all necessary facilities to meet guests’ needs, until the original pool reopens.