Please note that a surcharge may apply for UAE residents upon arrival. Mandatory gala dinner fees may apply at UAE hotels. Guests should contact the hotel directly for more information. Front desk is open 24/7. All guests in the reservation must be checked in at the same time, and separate check-in is not possible. The amount of the deposit may vary depending on the room category and the number of nights. Extra-person charges may apply and vary depending on property policy. Government-issued photo identification and a cash deposit may be required at check-in for incidental charges. Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed. This property accepts credit cards and cash. Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation. A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31. Only registered guests are allowed in the guestrooms. No pets and no service animals are allowed at this property. For Christmas and New Year's Eve dinners, guests may be charged separately at the property. The property charges a city tax of AED 15.00 per room for one night, for a two-room — AED 30.00 per night. Superior Double room can accommodate up to 2 adults and 2 children/teenagers up to 15 years old. The airport shuttle fee starts at 140.00 AED for pick-up and 90.00 AED for drop-off.