Please note that a surcharge may apply for UAE residents upon arrival. Mandatory gala dinner fees may apply at UAE hotels. Guests should contact the hotel directly for more information. Front desk is open 24/7. The hotel operates a shuttle bus to Dubai Mall three times a week, on Sunday, Wednesday, and Friday. The bus departs from the hotel at 08:45 AM and from Dubai Mall at 06:30 PM. The price is AED 100.00 per person for both adults and children. The hotel also operates a shuttle bus to Fujairah City Centre three times a week, on Saturday, Monday, and Thursday. The bus departs from the hotel at 03:30 PM and from Fujairah City Centre at 08:00 PM. The price is AED 75.00 per person for both adults and children. Baggage and baby strollers are not allowed on the shuttle bus. An extra bed for children under 12 years old is free of charge, subject to availability at the time of arrival. Guests can contact the hotel for details of what is included in the all-inclusive package. Contact information is provided in the booking confirmation. As per the UAE Tourism law an Official ID is required to check-in into hotel room. The ID's acceptable are Passport, UAE labour card issued by Ministry of Labour and UAE national ID. The hotel holds the right to refuse check- in if a valid id as specified is not presented upon check-in and the first night room charge will be applicable. Up to two pets are allowed per room to accompany a guest in the hotel room. An incidental hold of AED 500.00 will be authorized on your credit card at check-in. A non-refundable cleaning fee of AED 200.00 is included in this hold and will be applied at check-out to cover basic cleaning. Any additional cleaning costs for excessive mess, such as pet waste, dirt, or other damage in the room or common areas, will be billed separately. A valid Pet Vaccination Record must be presented during check-in to confirm that your pet is up to date on vaccinations. Guests must enter into an agreement with the hotel to accommodate animals. The property welcomes pets to accompany guests in their rooms under the following terms: 1. Size & Type of Pets • Only dogs and cats are allowed. • No restrictions on size, but dangerous, wild, or unusual animals, as well as those perceived to be threatening, are not permitted. 2. Control and Supervision • Pets must always be accompanied by an adult, kept under full control, and leashed when outside the guestroom. • Pets left alone in the room must be secured in a kennel. Hotel staff will not enter the room for housekeeping or maintenance services while a pet is inside. 3. Pet Health Requirements • A valid vaccination record for the pet must be presented during check-in to confirm that the pet is up to date on vaccinations. • Pets must be in good health and free from parasites such as fleas, ticks, and heartworms. • Guests are responsible for any professional cleaning fees if additional remediation is required due to infestation or other health-related issues. 4. Designated Pet Areas • Pets are permitted only in designated areas, including the Grand Bleu Outdoor Restaurant, the Dog Park, and the Dog Beach Area, as well as for transit to the nearest exit. • Pets may pass through the lobby only if it is the closest exit but may not linger or stand in the area. 5. Housekeeping Services • Guests must either remove their pets from the room during housekeeping or place a "Do Not Disturb" sign on the door if service is not needed. • To schedule housekeeping service at a convenient time, guests are kindly requested to contact the Front Desk. 6. Noise and Disturbances • Guests are responsible for ensuring their pets do not disturb others. • If a noise complaint is received, guests will be contacted to address the issue. A second complaint may result in the guest being required to vacate the hotel without a refund. • Any refund or lost revenue resulting from pet-related disturbances will be charged to the pet owner. 7. Cleaning and Pet Waste • Guests must immediately inform hotel staff of any pet-related accidents for proper cleaning. • Guests are responsible for picking up after their pets and disposing of waste in appropriate receptacles. 8. Liability and Damages • Guests are fully responsible for all damage caused by their pets, including repair costs and any lost room revenue if the room is unrentable during repairs. • By bringing a pet into the resort, guests agree to indemnify and hold the hotel, its owners, and operators harmless from any claims or liabilities related to their pet. Dubai & Fujairah city Shuttle from Radisson Fujairah Shopping Trips to Dubai Mall Bus is twice a week, every Sunday and Wednesday, leaving hotel at 08:45 and Dubai Mall at 18:30. Price — AED 100.00 per person, both for adults and children. The hotel provides a variety of meals for all types of all-inclusive packages. To learn more about the menu, as well as the opening hours of the establishments, please contact the staff of the accommodation facility. Breakfast is served from 07:00 AM to 10:30 AM, lunch from 12:30 PM to 03:00 PM, and dinner from 06:30 PM to 10:30 PM. Alcoholic and non-alcoholic beverages, excluding fresh juices, are served by the glass during the following hours: Lobby Lounge: 10:00 AM to 10:00 PM Grand Bleu Bar: 11:00 AM to 10:00 PM Shack Bar: 10:00 AM to sunset Alcoholic beverages are served from 11:00 AM to 10:00 PM. Ice cream is served at Café Barista for children only from 11:00 AM to 05:00 PM. According to local legislation, alcohol may be banned during Iftar in the Maghreb and Suhur. This is beyond the control of the hotel, and therefore the customers agree not to demand any compensation or discount if such an event occurs. The ban usually lasts 24 hours. Serving food or drinks in restaurants during the daytime is allowed, but serving food in outdoor areas (Grand Blue Restaurant) during the daytime is prohibited. During the holy month of Ramadan, restrictions on the serving of food and drinks will be applied in accordance with government regulations. According to UAE law, alcoholic beverages are served to guests from the age of 21. Restaurants can be reformed or excluded from the all-inclusive service in accordance with the decisions of the hotel management.