Please note that a surcharge may apply for UAE residents upon arrival. Mandatory gala dinner fees may apply at UAE hotels. Guests should contact the hotel directly for more information. Front desk is open 24/7. All airport transfer requests must be submitted at least 72 hours (3 days) prior to the guest’s arrival or departure. Requests submitted less than 72 hours in advance will be subject to availability, and confirmation cannot be guaranteed in such cases. The hotel's beach is closed until further notice due to an oil spill. However, as compensation, the hotel provides a free shuttle service to Address Fujairah so that guests can use the beach facilities available there. Before Iftar, no food or beverages will be served in public areas, and smoking is not be permitted during fasting hours. We also kindly ask our guests to respect the spirit of Ramadan and dress modestly while in public areas. The mandatory New Year's Eve Gala Dinner (December 31) costs AED 1250.00 per adult. The mandatory New Year's Eve Gala Dinner (December 31) costs AED 625.00 per child. This is not included in the room rate and will be paid upon arrival. For more information about meal plans and available meal options, guests can contact the hotel directly. Contact information is provided in the booking confirmation. During the holy month of Ramadan, the All Inclusive package includes breakfast, lunch, and dinner at Ewaan Restaurant. Please note that takeaway food and beverages are not included in the All Inclusive package and can be purchased for an additional fee. Alcohol service will pause from 05:30 PM to 08:00 PM and resume from 08:00 PM to 10:30 PM. There will be no food and beverage service in public areas, and smoking is not permitted during fasting hours. Guests are kindly asked to respect the spirit of Ramadan and wear modest clothing in public areas. Ewaan Buffet Timings: Breakfast: 06:30 AM – 10:30 AM (inside the restaurant), Saturdays and Sundays from 06:30 AM – 11:00 AM Lunch: 01:00 PM – 03:30 PM (alcoholic drinks served inside the restaurant only) Dinner: 07:00 PM – 10:00 PM (alcoholic drinks served from 08:00 PM to 10:30 PM only) Buhayra Pool Lounge/Pool Bar will be closed for the entire month of Ramadan. Additional Hotel Facilities: Swimming Pool: 07:00 AM – 08:00 PM Private Beach: 07:00 AM – sunset The Spa (1st floor): Monday to Thursday 10:00 AM – 07:00 PM, Friday to Sunday 10:00 AM – 09:00 PM Fitness Center (1st floor): open 24/7 Qix Club: 10:00 AM – 06:00 PM Shuttle Services: Complimentary transportation to Fujairah City Centre is available daily, except Friday, at 11:40 AM on a first-come, first-served basis. The return bus departs from Fujairah City Centre at 05:30 PM. For more information, please contact the Reception Desk.