Since October 2017, all owners of quadrocopters and other unmanned aerial vehicles (drones) are required to register their devices with the National Television and Radio Commission of Thailand (NBTC). In case of violation of the order, Thai law provides for a penalty of up to five years in prison and / or a fine of up to 100 thousand baht (about 3 thousand US dollars). Mandatory gala dinner fees may apply at Thailand hotels. Guests should contact the hotel directly for more information. Under the new immigration procedures, effective May 1, 2025, all foreign nationals entering Thailand by air, land or sea must complete the Thailand Digital Arrival Card (TDAC) online form on the official website of the Bureau of Immigration of Thailand three days prior to arrival. Front desk is open 24/7. From October 25 to November 13, 2026, the hotel will temporarily close the Space Water Park to carry out scheduled repairs and maintenance on the pools and surrounding areas (including the wave pool, leisure pool, children's pool, water slide area, and Jacuzzi pool). Guests should take this into account when booking a stay during these dates. During this period, the following rules will apply: October 25–29, 2026: Space Water Park and all facilities within it, including Astro Club and Kids Club, will be temporarily closed to ensure guest safety during the work. October 30 – November 13, 2026: The pools will remain closed while repair work continues. However, the Astro Club, Kids Club, and other hotel facilities unaffected by the repairs will resume normal operations. Shops located within the water park area will also remain temporarily closed. Noise and other inconveniences associated with the work may occur during this period. The Space Water Park is scheduled to fully reopen on November 14, 2026. For Christmas and New Year's Eve dinners, guests may be charged separately at the hotel.

• Pool access available from 6:00 AM to 8:00 PM.
• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• No pets and no service animals are allowed at this property.
• This property advises that enhanced cleaning and guest safety measures are currently in place.
• The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.
• Staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.
• Enhanced food service safety measures are in place.
• Each guestroom is kept vacant for a minimum of 24 hours between bookings.
• This property affirms that it follows the cleaning and disinfection practices of Safety and Health Administration (Thailand).
  • Fee for buffet breakfast: approximately THB 590 for adults and THB 295 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

  The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.