Since October 2017, all owners of quadrocopters and other unmanned aerial vehicles (drones) are required to register their devices with the National Television and Radio Commission of Thailand (NBTC). In case of violation of the order, Thai law provides for a penalty of up to five years in prison and / or a fine of up to 100 thousand baht (about 3 thousand US dollars). Mandatory gala dinner fees may apply at Thailand hotels. Guests should contact the hotel directly for more information. Under the new immigration procedures, effective May 1, 2025, all foreign nationals entering Thailand by air, land or sea must complete the Thailand Digital Arrival Card (TDAC) online form on the official website of the Bureau of Immigration of Thailand three days prior to arrival. Front desk is open 24/7. Kindly note that there is a change of the room type name completely from The Level Boat Suite to Duplex Boat Suite and removed club benefits from now onward for the future bookings. In case of the late arrival of the guest, the booking will be on no-show status after midnight if the guest comes after midnight hotel staff will re-instead booking following the original booking accordingly. For Christmas and New Year's Eve dinners, guests may be charged separately at the hotel. Due to an unforeseen technical issue, essential maintenance and improvement works will be carried out on the infinity pool at the property. As a result, the infinity pool will be temporarily closed from 7 May to 21 May 2026. During this period, all other hotel facilities will remain fully operational, including the 700-metre lagoon pool, beachfront, kids’ water park, spa, restaurants, and all guest areas.