Mandatory gala dinner fees may apply at Spain hotels. Guests should contact the hotel directly for more information. Front desk is open 24/7. Pets are not allowed. Only service animals are welcome at the property. Fee for buffet breakfast: approximately EUR 15.00 per person. The seasonal pool will be open from May 22 to September 16. Pool access available from noon to 09:00 PM. Guests have to inform Hotel Madrid Chamartín, Affiliated by Meliá in advance of your expected arrival time. Guests can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Please note that guests must present the credit card used to make the reservation on arrival. When booking more than 9 rooms, different policies and additional supplements may apply. Cash transactions at this property cannot exceed EUR 1000.00 owing to national regulations. For further details, please contact the property using information on the booking confirmation. Fees and deposits may not include tax and are subject to change.