Mandatory gala dinner fees may apply at Spain hotels. Guests should contact the hotel directly for more information. Front desk is open 24/7. This property is located in the city's Low Emission Zone; only low-emission vehicles are permitted to enter. Guests with non-Spanish license plates must register their vehicle with the city in advance. Pets are not allowed. Rollaway/extra beds are not available. Cribs (infant beds) are not available. The city tax does not apply to children under 17 years of age. It has included all charges provided to us by the property. Fees and deposits may not include tax and are subject to change. Extra-person charges may apply and vary depending on property policy. Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges. Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed. This property accepts credit cards; cash is not accepted. Cash transactions at this property cannot exceed EUR 1000.00, due to national regulations; for further details, please contact the property using information in the booking confirmation. Children under 15 years old are not allowed in the fitness facility without adult supervision. Guests under 15 years old are not allowed in the spa, and guests under 15 years old are only allowed with adult supervision.