Ministry of Interior in the State of Qatar requires travelers with passports issued by countries including India, Iran, Pakistan and Thailand to book their accommodation on the Discover Qatar Visa on Arrival Portal prior to their arrival into the country. Front desk is open 24/7. Ramadan temporary adjustments to the hotel facilities and restaurant operations are as follows: Outdoor Pool, Kids Pool & Jacuzzi: From the first to the last day of Ramadan, the pool will be open from 08:00 to 15:00. Beach: The beach will remain open for swimming from 08:00 until sunset. Please note that no food or beverages will be served during Ramadan. In-Room Dining: In-room dining will operate as usual, with all services available at regular hours. Alcoholic beverages will be served only through in-room dining. The Kitchen Restaurant: The restaurant will be open for breakfast and lunch, noting The Kitchen is a non-alcohol venue irrespective of Ramadan. Dinner will feature a buffet as part of the Ramadan Iftar, with no entertainment offered during this month. The Lobby Café: The café will reopen after sunset to serve coffee, tea, and desserts in the evening. It will remain closed during the daytime. Mulberry Tavern: The bar will be closed throughout Ramadan and will reopen during the Eid holidays. eforea Spa: The spa will be open daily from 15:00 to 23:00. Kids Club: The Kids Club will operate daily from 15:00 to 22:00, offering fun-filled activities and entertainment. Fitness Centre: Both the unisex and ladies-only gyms will remain open 24 hours. Guests must have a green status in the Ehteraz app to check-in.

• Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

During the Ramadan period, there are special meal arrangements at the hotel. For details, guests can contact the hotel. Contact information can be found in the booking confirmation. The swimming pool at the hotel will be closed for scheduled maintenance until September 30, 2026. Sol Beach will remain open daily from 08:00 AM to 06:00 PM, with food and beverage service available from 12:00 PM to 06:00 PM. Guests will also have access to pool facilities at the sister property, Hilton Doha, with complimentary shuttle service operating between the two hotels.