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The Pacific Sutera Hotel

1 Sutera Harbour Boulevard, Kota Kinabalu
2.4 km from the centre

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Facilities and services

About the hotel

Here’s the hotel you always dreamed of: hotel «The Pacific Sutera Hotel» is located in Kota Kinabalu. This hotel is located minutes away from the city center.

Spend an evening in a nice atmosphere of the bar. It’s time to have a nice meal! Stop by the restaurant. The hotel cafe is a nice place to have a snack. Free Wi-Fi on the territory will help you to stay on-line.

If you travel by car, you can park in a parking zone for free. If you travel by car, there’s a parking zone. The beauty and wellness services: a massage room, a sauna and a spa center. Sports fans are going to love a fitness center, a gym, a table tennis area and a diving club.

You will find these entertainment amenities on the premises: a karaoke, a bowling club and a ping-pong area. Here, you can treat yourself with water procedures as there will be a pool and an outdoor pool. For participants of business meetings will be able to use a business center, a conference hall, event facilities. There are playrooms for children at the hotel. They will be having so much fun that you might have to spend the evening with adults.

Want to have an excursion? Consult the tour assistance desk of the hotel. For the free movement around the city, the hotel offers a transfer for you. Accessible for guests with disabilities: the elevator helps them to go to the highest floors. There are other services available for the guests of the hotel. For example, a laundry, dry cleaning, an ATM, ironing, press, car rental, a safe-deposit box and a concierge.

The staff of the hotel speaks English and Korean.

Guests will find the following in the room: a shower, a TV, a mini-bar, a bathrobe and slippers. Please note that the listed services may not be available in all the rooms.

Property policies

Check-in and check-out

Check-in from 15:00

Check-out until 12:00

Extra beds

Extra bed available: MYR 180 per guest per night

Payment methods

VisaJCBMastercardAmerican ExpressUnionPayDiners ClubCash

Deposit

Deposit: MYR 200 per room per night

Children

Children aged 0–12: free, extra bed available

Important information

Front desk is open 24/7. No pets and no service animals are allowed at this property. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Individually-wrapped food options are available for breakfast and dinner, and also through room service. This property affirms that it follows cleaning and disinfection practices of Safe Clean (Malaysia) guidelines.

Location

General information

Year renovated
1999
Number of rooms
500 rooms
Electricity
240 V / 50 Hz
Plug types: G