Front desk is open 24/7. After 01:00 AM the gate is blocked so there is a phone he can ring it and someone will come and open it. Contact information is provided in the booking confirmation. The city tax does not apply to nightly rates under JPY 10000.00. Further exemptions may apply. For more details, guests are kindly requested to contact the office using the information on the reservation confirmation received after booking. Early check-in and late check-out are available at an additional cost and subject to availability. Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges. Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Only registered guests are allowed in the guestrooms. The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility; additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file. Parking height restrictions apply.