Front desk opening hours 09:00 - 23:00. There are check-in instructions which the hotel sends at the day of check-in. If the guest will have problems with how to check-in, he can ring the bell on the front desk counter at the 2nd floor. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If guests are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. One child 2 years old or younger stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding. The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file. The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.