Front desk is open 24/7. Please inform Smile Hotel Namba in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. An accommodation tax per person per night is not included in the price and needs to be paid at the property. Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist. Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19). Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures. Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes. *Directions - From Kansai International Airport (KIX), take the Nankai Line about 70 minutes to Shiomibashi Station. The hotel is directly across the street from Shiomibashi Station. - Alternatively, you may take the Nankai Rapit to Namba and take a taxi (about 10 minutes) to the hotel. - Full payment is required at check-in. - Please note that the on-site parking is limited to 2 vehicles and must be reserved by phone prior to check-in.