Front desk is open 24/7. Before booking, guests have to look up for the specifics of the hotel on the hotel official website. One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility. Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file. A city tax may be collected at the property. The city tax ranges from JPY 100.00 – 300.00 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7000.00. Further exemptions may apply. For more details, guests can contact the property using the information on the reservation confirmation received after booking. Before booking, guests have to look up for the specifics of the hotel on the hotel official website. All rooms in hotel are non-smoking