Front desk is open 24/7. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. A resort fee is included in the total price displayed. The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility. Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file. Parking height restrictions apply. The city tax ranges from JPY 100.00 — 300.00 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10000.00; under JPY 7000.00 for stays on or after June 1, 2019. Some properties do not permit guests with tattoos to use the on-site public bathing facilities.