Front desk is open 24/7. Children 5 years old and younger stay free when sharing a parent or guardian's room and using existing bedding. According to the Japanese Ministry of Health, Labour, and Welfare, all international visitors must provide their passport number and nationality when registering at any lodging facility. Additionally, lodging proprietors are required to photocopy passports of all registering guests and retain the photocopies. This property has implemented enhanced cleaning and guest safety measures. Disinfectant is used to clean the property, commonly-touched surfaces are disinfected between stays, and bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place, and staff wear personal protective equipment. A shield separates staff and guests in main contact areas. Periodic temperature checks for staff are conducted, and temperature checks are available for guests. Hand sanitizer is provided, cashless payment methods are available for all transactions, and masks are required in public areas. Contactless check-in and check-out are also available. Enhanced food service safety measures are in place. If guests plan to arrive after midnight, they should contact the hotel directly via phone to avoid being marked as a no-show, which could lead to automatic cancellation of the reservation if check-in is not completed by midnight. Contact information is provided in the booking confirmation.