In accordance with the Institutional Regulations and the rules governing the fee for access, with or without a shuttle service, in Venice and the small islands of the Venetian Lagoon, an additional fee is charged to day-trippers who do not stay overnight and plan to visit the historic city centre from Friday to Sunday or on public holidays, from 08:30 AM to 04:00 PM. The fee will be from EUR 5.00 to 10.00 per day, depending on the date of booking. After payment, tourists must have a confirmation. Exempt from this fee are children under 14; residents of Venice and the Veneto region; people working or studying in Venice. Guests staying overnight are also exempt from this fee and must pay the city tax at the accommodation facilities. A cleaning tax is not included in the reservation price and is payable separately at the hotel. Mandatory gala dinner fees may apply at Italy hotels. Guests should contact the hotel directly for more information. Front desk opening hours 08:00 - 22:00. A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 per cent reduction applies from 1–31 January. For check-in after 12:00 AM guests need to inform the hotel beforehand. Contact information is provided in the booking confirmation. All guests, including children, must be present at check-in and show their government-issued photo ID card or passport. Cash transactions at this property cannot exceed EUR 5000.00, due to national regulations. For further details, please contact the property using information in the booking confirmation. This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms.