A cleaning tax is not included in the reservation price and is payable separately at the hotel. Mandatory gala dinner fees may apply at Italy hotels. Guests should contact the hotel directly for more information. Front desk opening hours 09:00 - 18:00. If guests arrive after 08:00 PM, they should notify the hotel in advance and receive check-in instructions. Contact information is provided on the booking confirmation. Guests who are due to arrive (for reasons beyond the control of the accommodation) after the end of the reception's business hours will pay a fee of EUR 100.00 — unless the documents have been sent to the hotel and the hotel is notified 24 hours before the arrival time. If, for obvious reasons, the arrival of the guests is scheduled after closing, the self-check-in mode is in effect. At the same time, guests must send copies of all residents' documents to the hotel. In addition, guests need to come to the reception in the morning to pay the rest of the tourist tax.