A cleaning tax is not included in the reservation price and is payable separately at the hotel. Mandatory gala dinner fees may apply at Italy hotels. Guests should contact the hotel directly for more information. Front desk is open 24/7. A city tax applies to guests over 10 years of age. Child age is defined as 0-12 Years sharing existing bedding with 2 paying adults will be accommodated free of charge. If an extra bed is requested (irrespective of age), deluxe or junior suite category must be booked - Max one child per room. Extra bed for Superior is on request. A cleaning tax is not included in the reservation price and is payable separately at the hotel. Mandatory gala dinner fees may apply at Italy hotels. Guests should contact the hotel directly for more information. Extra-person charges may apply and vary depending on property policy. Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges. Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed. This property accepts credit cards and cash. This property uses a grey water recycling system and eco-friendly cleaning products. Safety features at this property include a security system and window guards. All guests, including children, must be present at check-in and show their government-issued photo ID card or passport. Cash transactions at this property cannot exceed EUR 5000.00. Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Children under 18 years old are not allowed in the spa without adult supervision. This property has received its official star rating from the local rating authority. All guests are required to present a valid debit or credit card upon arrival at check-in. The card details will be kept securely on file to cover any potential damages or liabilities related to the hotel room or property. This applies even if no additional charges are made during the stay.