A cleaning tax is not included in the reservation price and is payable separately at the hotel. Mandatory gala dinner fees may apply at Italy hotels. Guests should contact the hotel directly for more information. Please inform Tortona52 in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours. Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. As a result of Coronavirus (COVID-19), this property has temporarily suspended its shuttle services. Guests under the age of 18 can only check in with a parent or official guardian. This property will not accommodate hen, stag or similar parties. A surcharge of EUR 20 applies for arrivals after check-in hours. All requests for late arrival are subject to confirmation by the property. The property does not have a front desk, check-in is by appointment only by contacting Staff, photo transmission of an ID and card is required Please note, this property has no reception and check-in is upon appointment only.