A cleaning tax is not included in the reservation price and is payable separately at the hotel. Mandatory gala dinner fees may apply at Italy hotels. Guests should contact the hotel directly for more information. Front desk opening hours 10:00 - 17:00. Check-in time is strictly until 05:00 PM. Due to upgrade works, following significant refurbishment across the rest of the hotel, Sienna Spa & Health Club will be closed until 20th of February 2019. Disruption will be minimal and all other areas of the hotel will be open for business as usual.