A cleaning tax is not included in the reservation price and is payable separately at the hotel. Mandatory gala dinner fees may apply at Italy hotels. Guests should contact the hotel directly for more information. Front desk opening hours 15:00 - 21:30. The reception is open for the check-ins from 3:00 PM to 9:30 PM. Every check-in outside this time implies an extra cost of EUR 30.00. Late check-in cannot be guaranteed, so in any case it is necessary to contact the hotel in advance using the contacts from the booking confirmation. All guests (including children) are charged with a city tax. Please inform ApArt Hotel Lupetta 5 in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. City tax does not apply to children under 18 years of age.