A cleaning tax is not included in the reservation price and is payable separately at the hotel. Mandatory gala dinner fees may apply at Italy hotels. Guests should contact the hotel directly for more information. The front desk is open until 22:00. A cleaning tax is not included in the reservation price and is payable separately at the hotel. Mandatory gala dinner fees may apply at Italy hotels. Guests should contact the hotel directly for more information. Hotel operates a smart door system. Guest will be required to complete registration online and pay city tax before arrival. All access information will be sent via email by 3pm on the day of arrival. To collect the keys, there is a reception inside the Central Station, Piazza Duca d'Aosta 1, located on the mezzanine floor, in the center of the aisle and open from 11:00 AM to 10:00 PM, all day. To reach the office guests need to enter the station and take the escalators, not the stairs, to the mezzanine floor. The office is located in the center of the corridor, with the writing Italianway.