A cleaning tax is not included in the reservation price and is payable separately at the hotel. Mandatory gala dinner fees may apply at Italy hotels. Guests should contact the hotel directly for more information. Front desk opening hours 07:00 - 21:00. There’s a staircase up to the reception and steps between the rooms and suites of Stella d’Italia, making this stay unfortunately not easily accessible for guests with mobility issues. The palazzo the suites are set in was designed by Giorgio Vasari – of namesake corridor in the Uffizi fame – in the 16th century. The front desk is not open 24/7, if the guests will arrive after 09:00 PM, they should notify the hotel in advance and receive check-in instructions. Contact information is provided in the booking confirmation.