To prevent the spread of the Mpox virus, the Indonesian Ministry of Health has resumed health screening for international travelers (both Indonesian and foreign nationals) entering Indonesia from August 27, 2024. This includes completing an electronic self-declaration form called SATUSEHAT Health Pass, which must be completed on a dedicated web platform. Front desk is open 24/7. Extra-person charges may apply and vary depending on property policy. Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges. Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed. This property accepts credit cards, debit cards, and cash. Safety features at this property include a smoke detector. This property affirms that it follows the cleaning and disinfection practices of Lead with Care (Four Seasons). Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property. This property does not have elevators. Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets and no service animals are allowed at this property. Guests under 17 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision. Early check-in is available for a fee (subject to availability). Late check-out is available for a fee (subject to availability).