Front desk is open 24/7. If a visa is required to enter the country, the property may assist with the necessary supporting documents. For more information, guests can contact the property using the details found in the booking confirmation. There may be a fee for this service, even if the reservation is later canceled. All arrangements are made directly between the guest and the property. The property offers airport transfers, which may incur additional charges. Guests should provide arrival details to the property prior to travel, using the contact information provided in the booking confirmation. The property advises that enhanced cleaning and guest safety measures are currently implemented. Disinfectants are used to clean the premises; frequently-touched surfaces are sanitized between stays; and bed sheets and towels are washed at temperatures of at least 60°C/140°F. Personal protective equipment, including masks, is available for guests. Social distancing measures are enforced; staff wear personal protective equipment; a protective shield is installed in main contact areas; staff undergo regular temperature checks; temperature checks are available for guests; hand sanitizer is provided; cashless payment options are available; and contactless room service is offered. Masks are required in public areas. Individually-wrapped food options are accessible for breakfast, lunch, and dinner, including room service. Enhanced food service safety measures are maintained. The hotel may charge a deposit of GEL 100.00 per night per room as a guarantee for incidental charges.