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JEN Hong Kong by Shangri-La

508 Queens Road West, Hong Kong
3.5 km from the centre

Choose a room

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Facilities and services

About the hotel

Want to take a rest and explore the city? Hotel «JEN Hong Kong by Shangri-La» is located in Hong Kong. This hotel is located in 3 km from the city center. You can take a walk and explore the neighbourhood area of the hotel. Places nearby: HKU, Victoria Peak Garden and Peak Tower.

Spend an evening in a nice atmosphere of the bar. It’s time to have a nice meal! Stop by the restaurant. The hotel cafe is a nice place to have a snack. Free Wi-Fi on the territory will help you to stay on-line.

Specially for tourists who travel by car, there’s a parking zone. Sports fans will be able to enjoy a fitness center. Tourists who can’t live without swimming will appreciate a pool and an outdoor pool. For participants of business meetings, there is a business center and event facilities.

Want to have an excursion? Consult the tour assistance desk of the hotel. For the free movement around the city, the hotel offers a transfer for you. Accessible for guests with disabilities: the elevator helps them to go to the highest floors. Additional services that the hotel offers to its guests: a laundry, dry cleaning, ironing, press, a safe-deposit box and a concierge.

The staff of the hotel will be happy to talk to you in English, Japanese and Korean.

In the room, for you, there is a DVD player, a TV and slippers. The room equipment depends on its category.

Property policies

Check-in and check-out

Check-in from 15:00

Check-out until 12:00

Payment methods

VisaJCBMastercardAmerican ExpressUnionPayDiners ClubCash

Deposit

Deposit: HK$800 per room per night

Important information

According to the Product Eco-responsibility (Amendment) Bill 2023, hotels in Hong Kong can no longer provide free disposable plastic toiletries and plastic-bottled water in the guest room. Guests are encouraged to bring their own supplies. Certain geographic data restrictions are in effect in China. Data is changed by an algorithm that randomly shifts latitude and longitude coordinates for national security purposes. It is recommended to take this into account and independently verify the property's exact location. Front desk is open 24/7. The hotel is commencing an enhancement project for some of the guest rooms starting in early August 2025, and certain areas may be affected. The renovation will include works such as scaffolding, pipe and drainage work, painting, hammering, and drilling on specific guest floors and public areas. Scaffolding will be visible on the building’s exterior. Access to renovation areas will be restricted; however, only designated floors will be impacted. The Club Lounge, rooftop pool, and fitness center will be temporarily closed for approximately six months, starting in early August 2025. Work schedule: Monday to Friday, from 10:00 AM to 06:00 PM. No works will be conducted on Saturdays, Sundays, or Public Holidays.

Location

General information

Number of rooms
283 rooms
Electricity
220 V / 50 Hz
Plug types: A, G, I
JEN Hong Kong by Shangri-La, Hong Kong | VasHotel