Front desk opening hours 07:00 - 19:00. There is no 24/7 reception in the hotel. The reception working hours are Monday – Friday: 07:00 AM – 07:00 PM, Saturday, Sunday and holidays: from 08:00 AM to 12:00 PM. In case the guests arrive outside the working hours, they should contact the agency in advance and request the key safe. The main entrance of the hotel is at Mautner Markhof-Gasse, No. 72. The safe is fixed there. Guests have to enter six-digit code, and the key will drop out automatically. The key works for the entrance door and their room. The card is for the light in the room. Guests should go through the entrance along the bar to the elevaor. Information about the type of meals included in the price is indicated in the rate details. The number of extra beds depends on the room category. Guests must take a look at the information about the size of the selected room. No pets and no service animals are allowed at this property. Fee for buffet breakfast: EUR 11.00 per person, approximately. The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.